Privacy Statement – Ferbox B.V.

Last Updated: 01-01-2026

This privacy statement explains how Ferbox B.V. handles your personal data. We take your privacy seriously and process data exclusively in accordance with the General Data Protection Regulation (GDPR).

1. Who is responsible for your data?

Ferbox B.V. Ertveldweg 23 Chamber of Commerce (KvK): 77779762 Email: info@ferbox.nl

Ferbox B.V. is responsible for the processing of personal data as described in this privacy statement.

2. Which data do we process?

We process personal data that you provide to us yourself when you:

  • place an order
  • create an account
  • contact us (email, chat, phone)
  • sign up for a newsletter
  • visit our website

We may process the following data, among others:

  • Name and address details
  • Email address and telephone number
  • Billing and delivery information
  • Payment details
  • IP address
  • Order history
  • Communication content (questions, messages, complaint information)

We do not process special or sensitive personal data.

3. Why do we process your data?

Ferbox B.V. processes data for the following purposes:

  • Processing and delivering orders
  • Handling payments
  • Customer service and communication
  • Creating and managing accounts
  • Improving our website and services
  • Marketing purposes (optional when subscribing to the newsletter)
  • Legal obligations (administration, tax compliance)

4. Legal basis for processing

The processing of personal data is based on:

  • Performance of a contract
  • Legal obligation
  • Consent (e.g., newsletter)
  • Legitimate interest (such as website optimization)

5. How long do we store data?

We store personal data as long as necessary for:

  • Performing the contract
  • Legal retention obligations (e.g., tax rules — 7 years)
  • Handling warranty and service matters

Data that is no longer needed is deleted or anonymized.

6. Do we share your data with third parties?

We only share personal data when necessary, for example with:

  • Delivery services
  • Payment partners
  • IT service providers
  • Accounting
  • Security and hosting providers

We sign processing agreements with all parties that process personal data. We never sell data to third parties.

7. Cookies and tracking

Our website uses cookies for:

  • Basic functionality
  • Analytical purposes (e.g., Google Analytics)
  • Shopping cart functionality

When visiting our website, you can accept or refuse cookies via our cookie banner.

8. Security of your data

We take appropriate technical and organizational measures to protect your data, such as:

  • Encrypted connections (SSL)
  • Secure storage
  • Restricted system access
  • Regular updates and checks

9. Your rights under the GDPR

You have the right to:

  • Access your data
  • Correct your data
  • Delete your data (right to be forgotten)
  • Restrict processing
  • Object to processing
  • Transfer your data (data portability)
  • Withdraw previously given consent

Requests can be submitted via: {{contact e-mail}} We respond within 30 days.

10. Complaints

If you are not satisfied with how we handle your data, you can always file a complaint with:

Dutch Data Protection Authority www.autoriteitpersoonsgegevens.nl

11. Changes to this privacy statement

Ferbox B.V. reserves the right to amend this privacy statement. The most current version is always available on our website.